Frequently Asked Questions
Q: What are the operating hours of the Lighthouse?
A: The Lighthouse grounds are accessible throughout the week for you to wander on and enjoy the historic landmark. There are no set operating hours for the Lighthouse itself. Private tours can be arranged at your desired time and date, depending on availability. To inquire further, please call 262-639- 3777. Public tower climbs are available the first Sunday from June to October, 9:00AM-2:30PM. Tickets can be bought ahead of time here.
Q: I didn’t buy tickets ahead of time for the public tower climb, can I still arrive day of and receive a spot?
A: You can come the day of the climb and try to secure a spot, though it is not guaranteed. Tours start every half hour, so there may be one with open spots, though there is always the possibility you may have to wait or will not be able to participate in any tours on that day. It is highly recommended to purchase a public tower climb ticket ahead of time to secure your spot and time.
Q: I’m interested in renting the Village Hall/South Lawn for an event. Can I take a tour before I commit?
A: At this time, we are offering limited tours of the Village Hall, upon the discretion of Village Office employees. The South Lawn is always available to tour independently.
Q: What are the available days and times to rent the Village Hall/South Lawn?
A: The Village Hall is available to rent year-round, Monday-Friday, 9:00AM to 9:00PM. The South Lawn is available to rent Friday, Saturday, Sunday from mid-May to Mid-October, 9:00AM-9:00PM. To check if a date or time is available, please view our calendar at the bottom of the site page. To inquire further about availability or securing your date/time, please e-mail [email protected].
Q: Can I secure my date and time before paying/submitting rental application?
A: We may tentatively mark date as “interested” for you but will not confirm nor hold it until completed application and payment is received. Reservation will be cancelled if application is incomplete, not signed or dated, missing fee, or not received within 2 weeks of application mailing date.
Q: If I rent the South Lawn for an event, do I have access to the Village Hall?
A: Yes, the Village Hall is included with the rental of the South Lawn. However, it does not include the beach, the North Lawn, or Friends flower garden. These areas will remain as public access during the event.
Q: Is alcohol or smoking allowed on premises?
A: Alcohol is allowed to be served at events. An alcohol permit is included within the rental fee. Alcohol cannot be sold at events or on the premises. Alcohol is allowed only in rented areas. Public consumption of alcohol at the beach, North Lawn, or parking areas is not allowed. Smoking of any kind is not allowed within the Village Hall but is allowed outside on premises.
Q: Do you provide set-up and tear-down for events?
A: Both set-up and tear-down of event is at the discretion of the renter. Tear-down and clean-up must be completed immediately after event, by 9:00PM. Premises must be vacated by this time, as well.
Q: I have a photographer for my event. Do they need a permit for the event?
A: With facility rentals, a photography/video permit is not needed.
Q: When will I receive my deposit back after renting?
A: Deposits will be returned 1-3 weeks after the event if terms have been upheld by client. Clean-up deposit will be forfeited if renter does not abide by cleaning guidelines. If grounds are in disarray, a citation for littering will be incurred. Permit and cleaning guidelines can be found on this page.
Q: I’ve used the contact form/sent an e-mail/called regarding certain Lighthouse matters and haven’t received a response yet. When can I expect a response?
A: At this current time, the Lighthouse Keeper position is vacant, and we are searching for candidates, thus, much of the administrative duties on Village Office employees and volunteers. We will try to get back to you within 2-3 working business days. E-mail is the preferred mode of communication, and we can usually respond sooner via this platform. We appreciate your patience during this transition period.
Q: I’m applying for the Lighthouse Keeper position, what is the projected move-in date if selected?
A: While there is no specified move-in date, we are hoping to have the new keeper(s) move in as soon as possible after the contract is finalized. Taking into consideration the length of interviews after the application is closed, we are expecting the move-in date will fall between June or July.
Q: What are the expectations of the Lighthouse Keeper(s) or qualities for candidates?
A: To view the full responsibilities and expectations of the position, please click here. Overall, we are looking for independent candidates who are motivated, organized, and willing to be a representative of the Lighthouse. The responsibilities span from providing tours and managing administrative duties to season dependent grounds maintenance. The expected hours are about 1,100 per year, working around 285 days out of 365, with May to December bearing the majority of the work.